FAQ PAGE


1. What is Tekibin.com?

Tekibin.com is an online shopping platform offering a wide range of original and trusted products, including electronics, fashion, beauty, fitness, and home appliances.

2. How do I place an order?

  • Browse through our categories and select your desired product.
  • Add it to your cart and proceed to checkout.
  • Enter your shipping details and make the payment.
  • You will receive an order confirmation via email.

3. What payment methods do you accept?

We accept payments through credit/debit cards, bank transfers, and cash on delivery (COD) where applicable.

4. How long does delivery take?

Delivery times vary depending on your location. Generally, orders are delivered within 3-7 business days.

5. Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it, provided it has not been shipped yet.

6. What is your return policy?

We accept returns within 7 days of receiving your order if the product is defective, damaged, or incorrect. The item must be unused and in its original packaging.

7. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this to track your shipment on our website.

8. Do you offer international shipping?

Currently, we only deliver within Pakistan. International shipping is not available at this time.

9. How do I contact customer support?

For any inquiries, you can contact us at info@tekibin.com or call our customer service helpline.

10. Are the products on Tekibin.com authentic?

Yes! We ensure that all our products are 100% genuine and sourced from trusted brands and suppliers.

For any further queries, feel free to reach out to us: at info@tekibin.com